FAQ (Frequently Asked Questions)

 

1. Are your products the same as the ones in our local market?

Yes, our welding performed to America Standard AWS D1.1&EURO Standard EB287 and we manufactured millions of helical piers and a series of accessories for North American/Europen/Australian etc market during the past 10 years and very familiar with every detail of these products. We believe that there is no company in China is more professional than us on this product.

2. Is OEM service available?
Yes, OEM service is available, different materials and specifications can be customized according to your demands.

3. What is the minimum order quantity?

The MOQ for helical piers is 10 tons for per specification. You can mix different sizes of posts to make up a full container. If you want to know the MOQ for other products, please feel free to contact us. 

 

4. How long is your lead time?

Usually, the production time for one container is about 5 to 8 weeks. If you order  many containers one time, our production time for the first container load is about  5 to 8 weeks, and the rest containers can be finished every 7 to 10 days apart. And the shipping time depends on your place of delivery.

 

5. What is your payment term?

Our payment term is the same as the most popular way of international trade, which is T/T. We can receive the payment 1-3 days after you made payment.


6. Is it complicated to purchase your products if we have never imported?
The whole process is very easy. We can take charge of the whole process including producing in 
China and shipping the products directly to your company. Our shipping agent in USA/Canada can deal with the customs clearance and inland transportation affairs for you. You just need to stay in your office to receive the products.